• Are you factory?
  We have our own factory. Located in Jia Shu Town, Liling City, Hunan Province, China.
• Can you accept sample order?
  Of course, and welcome your customized sample order.
• How long is your delivery time?
  For products in stock, we could prepare the goods within 48 hoursafter payment received. If customized model, delivery according to your quantity, normally is about 45-70 days.
• Do you accept OEM or customization?
  OEM&ODM are accepted. If you provide your own draft or artwork, we can make production based on your requirement.
• What’s your shipping way?
  Normally by sea transportation. Also can follow your needs.
• What’s payment terms do you accept?
  T/T payment 30% deposit before production, 70% balance paid against shipping. L/C is acceptable too.
• How many days it will take to get a sample with my Logo on it?
  About 7 days for existing shapes and 10-14 days for new OEM shapes and colors.
• Could you please support the audit by third party?
  Yes. We can.
• Could you please support the lab testing?
  Yes, we can. And our products are dishwasher safe, Microwave safe, and food contact safe.
• What is your nearest loading port?
  Our nearest loading port is Shenzhen.
• What is your usual packing? Have you ever done mail box packing which is for e-commerce?
  Our usual packing is brown box packing. And we can do mail box packing which is good for drop and durable.
• Do you have Sedex or BSCI certificate, or ISO9000?
  Yes, we have these certificates.